domaindetails.com

Privacy Policy

Last Updated: July 22, 2025

This Privacy Policy explains how domaindetails.com ("we," "us," or "our") collects, uses, and protects your information when you use our service.

🔒 Privacy First Commitment

What We Don't Do:

  • ✗Track domain names you search
  • ✗Share or sell your data
  • ✗Use tracking cookies

What We Do:

  • ✓Store data locally in your browser
  • ✓Use privacy-focused analytics
  • ✓Process all data in the EU

1. Information Collection

1.1 Free Tier Users

For users of our free service:

  • All domain lookup data is stored locally in your browser
  • No personal information is collected or stored on our servers
  • Anonymous analytics data is collected via Plausible Analytics
  • Technical error data may be collected via Sentry for service improvement

1.2 Pro Subscription Users

For users with a paid subscription, we collect:

  • Email address for account management and communications
  • Payment information (processed securely through Stripe)
  • Domain monitoring preferences and settings
  • Usage data for service optimization
  • Cross-device synchronization data

2. Use of Information

We use collected information for the following purposes:

  • Providing and maintaining our service
  • Processing payments and managing subscriptions
  • Sending essential service notifications
  • Improving and optimizing our service
  • Responding to your requests and support inquiries
  • Preventing fraud and abuse

3. Third-Party Service Providers

We use the following third-party services to operate our platform:

3.1 Essential Services

  • Stripe: Payment processing and subscription management
  • Plausible Analytics: Privacy-focused, cookie-free analytics
  • PostHog: Product analytics and user experience optimization (see Section 3.3)
  • Sentry: Error tracking and performance monitoring
  • Mailgun: Transactional email delivery for pro accounts

3.2 Analytics and Privacy

PostHog Analytics

We use PostHog to understand how users interact with our service and to improve user experience. Our PostHog implementation:

  • ✗Does NOT track: The actual domain names you search for
  • ✓Does track: Anonymous usage patterns, feature usage, page views, and performance metrics
  • ◆Purpose: To improve our service, fix bugs, and understand which features are most valuable
  • ◆Data sharing: We NEVER share any analytics data with third parties
  • ◆Data location: Analytics data is processed in the EU

⚠️ Exception: Domain names are only included in error tracking to help us diagnose and fix issues.

3.3 Data Processing Agreements

All our third-party service providers are GDPR-compliant and have signed data processing agreements ensuring the security and confidentiality of your data.

4. Data Protection

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backup procedures

4.2 Data Retention

We retain your data only for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

5. Your Privacy Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data:

  • We use appropriate safeguards such as Standard Contractual Clauses
  • We ensure adequate levels of protection for your personal data
  • We comply with applicable data transfer regulations

7. Cookies and Tracking

Our approach to cookies and tracking is minimal:

  • We do not use tracking cookies
  • Essential cookies are used only for pro account functionality
  • Analytics are collected anonymously without personal identification
  • You can control cookie settings through your browser

8. Chrome Extension Privacy

If you use our Chrome Extension, the following additional privacy considerations apply:

8.1 Extension Permissions

The DomainDetails Chrome Extension requires minimal permissions:

  • Access to active tab URL (to extract domain name for lookup)
  • Storage permission (to save your preferences locally)

8.2 Data Collection

The Chrome Extension:

  • ✗Does NOT: Track your browsing history or visited websites
  • ✗Does NOT: Send domain names to our servers unless you explicitly click to perform a lookup
  • ✓Does: Store your preferences locally in your browser
  • ✓Does: Use the same privacy-focused analytics as our web service

8.3 Local Processing

All extension operations are performed locally in your browser. Domain information is only sent to our servers when you actively request a lookup by clicking the extension button.

9. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on our website
  • Sending an email to pro subscription users
  • Displaying a notice in our service

11. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us at: